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Submit a Ticket - Standard Support (Office Hours Only)

Office Hours

Our standard support hours are 09:00-18:00(UTC+8). Requests submitted outside of these hours may experience a longer response time.

Emergency Support

For urgent or emergency matters, please contact us at +65 6868 6635. After contacting us for emergency support, we kindly request that you raise a support ticket at your earliest convenience to allow us to properly document, track, and follow up on the case.

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